💷 Salary: up to £75,0000

🏢 Work Life Balance: Hybrid, 2 days per week at our London office

✈️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.

📆 Interview Process

1. Telephone interview with a member of recruitment (30 mins)
2. General CV run through with 2 members of the Product Team (45 mins)
3. Competency based interview with Hiring Manager and Director (45 mins)
4. Final interview - informal chat with senior leaders (30 mins)

Are you ready to join an award-winning business that is reshaping the insurance landscape? Our organisation has transformed the way customers interact with insurers, establishing a benchmark for exceptional service. With our recent digital transformation, we are eager to find passionate and motivated individuals to join us on our journey to success.

We firmly believe that attracting and developing talented professionals is essential for our ongoing growth and success. By investing in our team, we create an environment where innovation thrives and opportunities abound.

Our aim is to innovate, dominate and disrupt niche insurance on a global scale, which means we are seeking innovators and individuals who embrace change with ease. Together, we can drive change and make a significant impact in the industry.

🌟 The Role:

Role Purpose: We are seeking a customer-centric Product Owner who places the user at the heart of every decision. This role transcends traditional backlog management; it’s about transforming the customer journey through innovative and exceptional experiences. As a key player in our digital transformation, you’ll focus on optimsing the customer journey with your squad, leveraging insights to make data-driven decisions that align with user needs and drive commercial success.

About the Role: As the Product Owner for the Growth Tribe at Staysure, you will accelerate our ambitions to build a diverse portfolio of products in the travel insurance sector. We’re looking to leverage new technologies and explore UK, EU, and global markets. You’ll play a pivotal role in shaping a new Tribe, uniting expertise from across the business during an exciting growth phase for the company.

🌟 What will you do?

• User-Centric Product Ownership: Develop a product vision based on user needs and behaviours. Conduct user research to validate product hypotheses.
• Backlog Management and Prioritisation: Own and prioritise the product backlog. Break down requirements into actionable user stories and tasks.
• Commercial Acumen: Balance user needs with business growth objectives. Analyse market trends and business metrics to inform decisions. Provide commercial insights in weekly trading sessions.
• Collaboration with Cross-Functional Teams: Work with designers, developers, marketers, and stakeholders. Ensure clear communication with offshore development teams.
• Champion of Best Practices: Implement best practices in product management and agile methodologies. Continuously seek learning and growth opportunities. Set and own OKRs, align roadmap and sprint plans. Use CRO and experimentation to enhance user journeys.
• Stakeholder Management and Communication: Engage with stakeholders at all levels. Communicate complex problems clearly and effectively.

🌟 Essentials:

• User Obsession: Prioritise the user’s needs in every decision.
• Innovative Thinking: Drive innovation and set new industry standards.
• Commercial Acumen: Balance exceptional user experiences with commercial success.
• Decisiveness: Make timely decisions in a fast-paced environment.
• Collaborative Spirit: Value collaboration and seek diverse perspectives.
• Resilience: View challenges as opportunities for growth.

🌟 Qualifications and Experience:

• Solid experience in digital product management.
• Expertise in user research methodologies and tools.
• Strong commercial acumen and data-driven decision-making skills.
• Exceptional communication and leadership abilities.

🌟 Bonus skills you may pack in your suitcase:

• Expertise in driving digital change and redesigning customer journey processes.
• Experience working with Price Comparison Websites (PCWs).
• Experience with international expansion and entering new markets.
   

We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. 

Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.