💷 Salary: Up to £48,000 DOE

🏢 Work Life Balance: Hybrid, at our Northampton Office

✈️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.

📆 Interview Process:

1. 30 minutes introductory call with a member of the recruitment team

2. 1 hour competency based interview with our Customer Insights Manager and another of the team.

Are you ready to join an award-winning business that is reshaping the insurance landscape? Our organisation has transformed the way customers interact with insurers, establishing a benchmark for exceptional service. With our recent digital transformation, we are eager to find passionate and motivated individuals to join us on our journey to success.

We firmly believe that attracting and developing talented professionals is essential for our ongoing growth and success. By investing in our team, we create an environment where innovation thrives and opportunities abound.

Our aim is to innovate, dominate and disrupt niche insurance on a global scale, which means we are seeking innovators and individuals who embrace change with ease. Together, we can drive change and make a significant impact in the industry.

🌟 The Role:

As Senior Business Insight Analyst, you will be developing cutting-edge insight to explain performance and opportunities. You will use your technical experience to deliver the data and actionable insight, and your exceptional stakeholder management skills to drive change, manage expectations, and engage senior stakeholders.

🌟 What will you do?

• Delivering automated processes to report regularly on performance and using this reporting to provide insights and proposals to the business on activity.

• Delivering robust data and processes to support accurate, timely planning and forecasting on annual, monthly, and ad hoc cycles.

• Work closely with the product team to translate insights into actionable product enhancements and features.

• Facilitate workshops and meetings to gather feedback and validate solutions with cross-functional teams.

• Support the testing and validation of new features and enhancements, ensuring alignment with business goals and customer needs.

• Using Tableau to make data and insight visible and interactive to stakeholders around the business.

• Ensuring a consistent approach to insight across all Group brands.

🌟 Essentials:

• Exceptional level of numeracy and data literacy.

• Exceptional Excel skills..

• Ability to scope and deliver automation of reporting from a variety of platforms.

• Ability to engage effectively with both technical and non-technical staff to understand requirements and propose solutions.

• Experience engaging with, and challenging, senior stakeholders, and demonstrable ability to tailor communication style to suit a senior audience.

• Proactive mindset – ability to provide advice and insight to colleagues before they know they need it.

• Communication skills – ability to explain complex concepts in a straightforward way.

• Demonstrable experience of paying attention to detail and putting processes in place to check work and minimise errors.

• Thrive when working at pace, dealing with change and rapidly reprioritising.

• Highly organised – able to keep on top of multiple simultaneous projects.

🌟 Bonus skills you may pack in your suitcase:

• Experience within the insurance industry (if you’ve worked in travel, even better!) or similar sector experience, although an eagerness to improve your knowledge of our industry will bode well
• Experience working with Tableau or a similar analysis & visualization tool to produce engaging, interactive insight.
• SQL skills are a bonus, but not a requirement.
• An understanding of Google Analytics 4 and how it differs from Universal Analytics.

We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. 

Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.