AI Product Manager
We usually respond within three days
💷 Salary: £68,000 to £75,000 DOE
💼 Contract Type: Permanent
🏢 Work Life Balance: Hybrid, some travel to Northampton Head Office as and when required (adhoc)
✈️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
We’re an award-winning business that’s changed how customers experience insurance. By challenging traditional thinking and raising the bar on service, we’ve built a reputation for doing things differently.
Our people are at the heart of that success. We invest in talent, back bold ideas and create space for innovation to flourish because growth happens when great people are empowered to do their best work.
With a global ambition to innovate, dominate and disrupt niche insurance markets, we’re looking for forward-thinkers who thrive on change and want to shape the future of the industry.
We’re looking for an experienced AI Product Manager to lead the strategy, roadmap, and performance of our conversational AI products across chat, voice, and digital channels. You’ll drive the development of agentic, multimodal AI experiences that deliver measurable customer and business value.
✨Key Responsibilities
Own product vision, roadmap, and KPIs for conversational AI across multiple channels
Lead development of agentic AI and multimodal experiences (chat, voice, IVR, APIs)
Prioritise high-impact use cases based on value, feasibility, and regulatory requirements
Oversee end-to-end product lifecycle from discovery to optimisation
Ensure compliance with GDPR, FCA, and responsible AI standards
Drive performance through metrics such as containment, CSAT, and completion rates
Collaborate cross-functionally with Engineering, Data, Risk, and Operations
Lead and develop a small team while fostering innovation and experimentation
✨Key Requirements
5–7 years’ product management experience (customer-facing products)
2+ years working with conversational AI (chatbots, voice, virtual assistants)
Strong understanding of LLMs, prompt engineering, and RAG
Experience in regulated environments (ideally financial services)
Proven stakeholder management and team leadership skills
Data-driven mindset with strong commercial focus
✨Desirable
Experience with agentic AI, multimodal systems, or speech technology
Knowledge of API-led architectures and conversational platforms
Exposure to experimentation, A/B testing, and AI product scaling
- Department
- Product
- Remote status
- Hybrid
- Yearly salary
- £68,000 - £75,000
- Employment type
- Full-time
Insurance Meets Adventure!🚀
At Staysure Group, we’re not your typical insurance crowd. Our mission? To innovate, dominate and disrupt niche insurance on a global scale. Since 2004, we’ve been selling award-winning insurance products and services, proudly owning a portfolio of market-leading brands.
Our portfolio:
🌟 Staysure and Avanti: Specialising in crafting premium cover for the 45+ crowd, complete with pre-existing medical conditions
🌟 Payingtoomuch: Serves as a go-to price comparison platform, dedicated to helping customers secure the most competitive deals
🌟 Petgevity: Our furry friends deserve the best care, that's why we offer comprehensive insurance for both dogs and cats, ensuring that even those with pre-existing medical conditions are well protected
🌟 ROCK: Our B2B2C partnership travel insurance specialist
Why Staysure?
We excel in a vibrant and fast-moving atmosphere. Our secret sauce? Genuine care for our customers and our people. 🤝❤️
🏆 Awards Galore: We’ve won awards like “Best Travel Insurance Provider” (Moneywise) and “Employee Engagement Champion” (Employee Experience Awards) and many more! These achievements reflect our unwavering focus on excellence.
🚀 High-Growth: Joining us means stepping into a high-growth environment and being part of a vibrant team that encourages innovation and personal growth at every turn.
🎯 OKR Magic: Here, you will be empowered to set ambitious goals and achieve remarkable success in your position. The culture we foster is one of inspiration and motivation, ensuring that you are always challenged to grow and develop your skills.
Benefits of working with us
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Perkbox from day 1! 🎁
Discounts, bonuses and awards!
Perkbox also includes a fantastic suite of tools for looking after your mental wellbeing. -
Take some time for yourself 🛫
26 days paid holidays plus bank holidays, +1 day leave for every years service up to 30 standard days. And the option to buy more (Pro rata for FTC).
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Health and fitness, private medical insurance💪🏥
Following the successful completion of any probation period, membership to the company PMI & gym scheme is offered with the option to add additional family members (excluding less than 12 month contracts).
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Discounted travel insurance 🌴
Discounted travel insurance policies with Staysure.
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Pension 🏦
5% matched pension, auto enrolment after 3 months.
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Up to 5% company bonus💷
Earn up to 5% annual bonus. Depending on company and personal performance.
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Work hard, play hard 💃
Fantastic team social events, including parties and on-site social Fridays.
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Milestone gifts 📌
Up to 2 milestone gifts per year.
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Fancy food or a coffee? ☕️
A subsidised on site canteen and Costa Coffee in Northampton.
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Cycle to work 🚴♀️
We'll support you with costs if you're someone who likes to cycle to work.
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Giving back 🫶
We are committed to supporting our community and offer 1 day of volunteering a year for every employee.
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Employee assistance programme 💜
Health Assured who provide mental wellbeing support can be accessed through Perkbox.
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Fancy a change of scenery? 🏞️
With the option to work from anywhere, colleagues can enjoy the benefit of travelling to new destinations, new regions in the UK or visiting family abroad without using their annual leave entitlement for up to 2 weeks per year. This is subject to passing probation.
